Where's Microsoft?:
A couple of days ago, I reread Ray Ozzie's famous memo to top Microsoft's top executives and engineers on "the internet services disruption," as well as Bill Gates's cover note. The sense of urgency in both men's words remains striking. Gates spoke of the software-as-a-service model as being a "wave" that could swamp the traditional software business. Ozzie said that "the most important step is for each of us to internalize the transformative and disruptive...
